La formación de administradores de empresas hoteleras desde la perspectiva de los estudiantes. Caso ULEAM

Abstract

Turning Ecuador into a tourist power worldwide is a task assumed by the Ministry of Tourism in 2017. The universities are responsible for training professionals in the Hospitality that contribute their management to the development of the country. In the follow-up process to the graduate of the hotel career, flaws have been detected, and this investigation arose; which consists of assessing from the perspective of the student, the formation of Hotel Business Administrators in the Faculty of Hospitality and Tourism of the Laica Eloy Alfaro de Manabí University. Empirical methods supported by the survey, interview and observation have been used. The samples consisted of 160 students of them 90 graduates and 70 who attend the race at the time of the investigation. Simple random sampling is used. The survey was based on a questionnaire-type instrument that was validated by expert judgment. 160 individuals that made up the sample were interviewed. Theoretical methods were used; analysis and synthesis, historical-logical, induction-deduction. The following results were obtained; the equipment, functionality and availability negatively influence the practical training of hotel students, it is concluded that it is necessary that professors of the professional subjects receive updates on the latest hotel trends which directly affects the theoretical-practical training.