Prevalence of work-related stress and burnout among emergency health personnel at the Bastión Popular Type C Health Center

Authors

  • Liggy Mercedes Pincay Suárez Universidad Iberoamericana del Ecuador UNIBE, Ecuador
  • Catherine Paola Arreaga Silva Universidad Iberoamericana del Ecuador UNIBE, Ecuador
  • Gabriel Eduardo Cortez Andrade Universidad Iberoamericana del Ecuador UNIBE, Ecuador

Keywords :

Work-related stress, burnout syndrome, healthcare personnel, occupational health, and emergency services.

Additional Files

Abstract

Work-related stress is a physiological and emotional response to high demands, common in critical healthcare settings where workload, long shifts, and individual factors contribute to the development of burnout syndrome. This phenomenon impacts healthcare workers’ well-being, patient safety, and quality of care, highlighting the need for this study. The objective was to determine the prevalence of work-related stress and burnout syndrome among emergency department staff at the Bastión Popular Type C Health Center, aiming to identify stress levels and examine associated factors. A quantitative, cross-sectional, descriptive, and correlational study was conducted with 43 emergency professionals from the Bastión Popular Type C Health Center. The ILO-WHO Occupational Stress Questionnaire and the Maslach Burnout Inventory (MBI) were applied digitally, and data were processed using SPSS version 25 to analyze prevalences, sociodemographic variables, and work-related factors. Results showed that 55.8% of staff had low stress levels, 14% high, and 7% moderate, with nurses being the most affected. Regarding burnout, 25.6% reported high emotional exhaustion, 72.1% elevated depersonalization, and 65.1% low personal accomplishment; women and staff with longer tenure were the most vulnerable groups. It is concluded that there is a significant psychosocial risk, emphasizing the need for workplace wellness programs, psychological support, stress management training, and self-care strategies to protect staff health and optimize patient care.

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Published

2025-10-04
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How to Cite

Prevalence of work-related stress and burnout among emergency health personnel at the Bastión Popular Type C Health Center. (2025). Journal of Science and Research: Revista Ciencia E Investigación, 10(4), 99-121. https://revistas.utb.edu.ec/index.php/sr/article/view/3842

Issue

Vol. 10 No. 4 (2025): Octubre - Diciembre

Section

Artículo de Investigación

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