Análisis del proceso de gestión universitaria para el desarrollo de la inteligencia cultural

Abstract

In an information and knowledge society, educational institutions require management processes that continuously integrate new strategies into their educational models to improve their essential activities. The main purpose of the study is to carry out an analysis of the university management process for the development of cultural intelligence; Specifically, we sought to identify the management processes from the theoretical foundation, in addition to analyzing the relationship of cultural intelligence with the substantive functions to propose a systemic management model for cultural intelligence in public institutions of higher education in the province of Los Rios – Ecuador. In the mixed-cut analytical investigation, the hypothetical-deductive method was used; For the field work, 120 online surveys with a Likert scale were applied to teachers who are studying doctoral study programs internationally, whose main findings show fragile processes of interaction of metacognitive, cognitive, emotional and behavioral elements in academic, scientific and extension work integrated into the plans, programs and projects promoted by the institutions in the territory, due to the complex reality of the work of the teacher, as a researcher, civil servant and/or manager. In conclusion, university management processes integrated into a systemic model allow the construction of sustainable scenarios with participatory dynamic teaching methodology among the actors involved in order to improve the quality of life of the population.