Impacto del Proyecto ECHO en la percepción profesional de mejoramiento de la atención de salud

Abstract

Introduction: The model of teleclinics, based on Project ECHO, is a virtual training system for health team professionals, especially from remote areas, through the advice of medical specialists, based on cooperative learning and knowledge exchange. Objective: To assess the impact of the application of Project ECHO, through virtual or teleclinic training, on the improvement of the quality of health care offered by the participants, from their own professional perception. Methodology: A quantitative, descriptive, cross-sectional, field and non-experimental study was carried out. Through the ZOOM platform, medical cases of endocrinology, hypertension and gynecology were presented, aimed at health professionals, mainly from rural areas. Using free digital support, a survey questionnaire was applied to 28 participants, structured in nine dimensions. For the measurement of the answers, the relative frequencies or percentages and the statistical probability were obtained. Results: 90.48% of professionals found that their intervention in the virtual training experience was positive, in terms of its contribution to increasing the quality of care. The probability of obtaining positive responses, that reflect the applicability and usefulness of teleclinics, yields a value of ≥ 0.857. Conclusions: The teleclinics had a favorable impact on the perception of improvement in the quality of care provided by the participating health professionals, being less significant when there were external factors involved. The analysis of the data will contribute to the establishment of parameters of quality of health care.